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Customer Support role (English, Spanish and Portuguese.)
Customer Support is an integral part of the user experience. Our flexible support gives our clients access to technical product specialists for assistance with product-specific issues, ranging from setting up reporting queries to investigating technical problems.
The role of the Customer Support Technician includes assisting clients with creating and adapting web analytics reports, troubleshooting application issues, working with our Operations and Engineering teams to investigate, prioritize and fix defects, and engaging with Product Management to scope and prioritize feature requests and product enhancements.
If you are interested in working side-by-side with some of the brightest minds in marketing intelligence, and Information Technology excites you, then comScore is the place for you!